Flexible working request – template
Since 6 April 2024 you can make a statutory request from your first day at work, up to twice in any 12 months. Your employer must reply within two months.
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Flexible working request – what you need to know
Every employee in Great Britain has the legal right to ask for flexible working – such as part-time hours, compressed hours, flexitime, job sharing or working from home. Since 6 April 2024 this is a day-one right: you no longer need 26 weeks’ service.
What a statutory request must contain
- that it is a statutory request for flexible working;
- the change you are asking for and when you want it to start;
- whether you have made a previous request, and if so, when.
You no longer have to explain how the change would affect your employer, but suggesting how it could work makes a “yes” more likely.
What your employer must do
- deal with the request in a reasonable manner and decide within two months, including any appeal (unless you agree a longer period);
- consult you before refusing it;
- refuse only for one of eight business reasons set out in law, such as extra costs, an inability to meet customer demand or not enough work during the hours you want.
How often can I ask?
You can make up to two statutory requests in any 12-month period. If your request is accepted, it is normally a permanent change to your contract unless you agree a trial period or a temporary arrangement.
Frequently asked questions
Do I need to have worked there for 26 weeks?
No. Since 6 April 2024 you can make a statutory request from your first day of employment.
How long does my employer have to reply?
Two months from receiving the request, including any appeal, unless you agree to extend this.
Can my employer say no?
Yes, but only for one of the eight business reasons in the law, and only after consulting you.
How many requests can I make?
Up to two statutory requests in any 12-month period.
This template is for general information and is not legal advice. It reflects the law of England and Wales as at October 2026. Check that it fits your situation before signing and take legal advice in unusual cases.